CONSUMER STATEMENTS FOR LEIFS.COM
The identities of the consumer, the insurance company involved, and the insurance-referred repair shop involved have been changed to protect their privacy.
IN THE CIRCUIT COURT FOR THE
STATE OF OREGON
IN AND FOR THE COUNTY
OF MULTNOMAH
LEIFS AUTO COLLISION CENTERS, LLC, an Oregon limited
liability company,
Plaintiff
vs.
YYY INSURANCE COMPANY,
Defendant |
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Case No. XXXXX
DECLARATION OF
LEIFS CUSTOMER XXX
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I, LEIFS CUSTOMER XXX declare:
- In February of 2003, my Kia Rio suffered collision damage as a result of a hit-and-run accident that occurred while my vehicle was parked and unoccupied. I subsequently made a claim with my insurer, YYY Insurance. I informed YYY Insurance that I desired to have my vehicle repaired at Leif’s Auto Collision. YYY Insurance assigned YYY1 claims appraiser to adjust the claim.
- Mr. YYY1, the claims appraiser, made the following statements to me regarding Leif’s Auto Collision:
- “You will never see your car again; you have signed off all your rights to the vehicle by taking it to Leif’s.”
- “Leif’s is too expense—they’ll rip you off.”
- “YYY Insurance isn’t going to pay it [Leif’s repair work].”
- “I [YYY1] can’t tell you whether a shop does shoddy work.” (I interpreted Mr. YYY1’s statement to mean, “Leif’s does shoddy work.
- Mr. YYY1 made me feel like YYY Insurance would not pay to have my car fixed unless I took it to a shop on the list he gave me. He had me so upset that when your (Leif's) appraiser called about YYY1 claims appraiser, I just burst into tears. I was at work at the time and could hardly do my job
- Leif’s repairs made my Kia look wonderful. Leif’s turned a very unpleasant experience with YYY Insurance into a very pleasant experience. Leif’s made me have faith again.
- Leif’s repairs made my Kia look wonderful. Leif’s turned a very unpleasant experience with YYY Insurance into a very pleasant experience. Leif’s made me have faith again.
- I have made this statement voluntarily and without influence from Leif’s Auto Collision.
I hereby declare that the above statement is true to the best of my knowledge and belief, and I understand it is made for use as evidence in court and is subject to penalty of perjury.
DATED this ___ day of ___, 2004
____________________________________
LEIFS CUSTOMER XXX
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