Leif's Guarantee

Leif's Guarantee

Leif's Auto Collision Centers have long been considered the highest quality and service oriented body shops in the Northwest.

Leif's Auto Centers 2 locations and 4 divisions service over 4000 customers a month. Our customer satisfaction rate is 99% plus.

Additionally, an independent survey of Portland consumers named Leif's the most trusted, highest quality, and #1 choice for repairs in the market.

But we still make mistakes. When we do, we want to make it right. If you have any problems with your repair or with one of our staff, please call and let us know. We'll make it right!



  • I had an accident with Jeep Commander, and received estimates from several different body shops. Leif's was the very helpful in walking me through the process, and made me feel comfortable and confident that they would do a good job fixing my vehicle and looking out for me.

    Once they had my vehicle and began working on it, they were very diligent to keep me informed along the way. When they were done with the work, they were very particular about making sure I was satisfied with the work they did. If I have a need for a body shop again, I won't be shipping around, I'll be taking it straight to Leif's.
    Michael M
  • I had 3 different accidents in less than 3 months. After dealing with 3 different insurance companies and many different agents, dealing with Leif's was refreshing. I dealt with only 1 person (Greg) and he was very thorough with the details and very patient with making sure I understood the process.

    I was expecting my car to take several weeks to be fixed. I was pleasantly surprised when I got the call that my car was done. I went to pick it up and got an even bigger surprise, I didn't owe any of my deductible. They gave me a discount and between all 3 insurance companies, there was some extra coverage. If I ever need a body shop again, I will be going directly to Leif's.

    Thanks Leif's!"
    Christy M
  • My husband and I had great services at Leifs. They were clear about the process and even offered a program to reduce our deductible by several hundred dollars. Everyone was really friendly and knowledgeable and the work done on the car was impeccable- back to pre-crash conditions!
    Thumbs-up!
    Emilee W
  • I was in the middle of moving when I had an accident. All I could think was to take it to Leif's so I called and was told they could see me later that day. Since I had signed up for the rewards program, I was able to get a free loaner car and will get free oil changes for life.
    My car was done in a week and a half, not the three weeks they originally thought. What a nice surprise and my car looks brand new! My service rep Angela was especially helpful with frequent updates and taking care of the rental car for me. It was a good experience for me and I would recommend it to my friends.
    Karen L
  • I had great customer service from the very beginning thanks to Brett. He kept me up to date with the my car's progress and service needs. He worked seamlessly with my insurance to make sure they got the right parts on the car. I really didn't have to do much other than drop my car off and pick it up.

    The service team was friendly and answered all of my questions. I received a 24hr notice when my car would be ready. They even managed to complete my repairs ahead of schedule. This was probably the easiest transaction I have ever had. I signed up for the rewards program and my rental car during the repair period was covered! I would definitely come here for all of my future repairs.
    Heather D